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Compounding Wellness

Visitor guide

Compounding Wellness is the website for South Stormont Pharmacies, which run Pharmasave Long Sault and Pharmasave Ingleside near Cornwall. This guide explains how refills work, how a compounded prescription is made, and how practices across Ontario use Central Fill.

Each section is written the way the team explains it at the counter or on the phone. It is general guidance, not medical advice; your pharmacist and prescriber decide what is right for you.

Updated 2026-10-06.

Pharmacy counter

Choosing a store

Both Pharmasave stores are run by South Stormont Pharmacies and owned by the same two pharmacists, so pick the one that suits you.

A composite of the staff who answer refill and store questions in Long Sault and Ingleside, not a quote from one person.

Pharmasave Long Sault is at 43 Long Sault Dr, Long Sault, ON K0C 1P0 (phone 613-534-3777, fax 613-534-9171). Pharmasave Ingleside is at 3 Thorold Ln, Ingleside, ON K0C 1M0 (phone 613-537-2477, fax 613-537-4400).

Pharmacist owners Bryan Haley and David Mancini co-own and manage both pharmacies. Both stores handle everyday prescriptions, refills, and compounded medications, and the team works in English and French.

Store hours appear in the footer of every page. Hours can change, especially around holidays, so call your store before a trip if timing matters.

Where to go next

Insider tips

  • Each store has its own refill portal and phone line, so note which store your prescription is with.

Call your store to confirm hours before a holiday or a special trip.

Pharmacy counter

Refilling a prescription

Refill online through your store’s Pharmasave portal, by phone, or in person at the counter.

A composite of the staff who answer refill and store questions in Long Sault and Ingleside, not a quote from one person.

Online refills go through the secure Pharmasave prescription portal, and you can submit a request at any time. Long Sault uses Pharmasave store 9610 and Ingleside uses store 9776; the Rx refill page has a button for each.

If you would rather speak with someone, call Long Sault at 613-534-3777 or Ingleside at 613-537-2477, or ask at either counter. The same options work for regular prescriptions and compounded medications.

Where to go next

  • Refill now

    Rx refill

    Opens the Pharmasave portal for the store you choose.

Insider tips

  • Have your prescription number ready when you call; it makes the request faster.
  • Choose the portal for the store you use; each button on the Rx refill page opens a different store.

Call your store if a refill is running out and you are not sure it can be renewed.

Compounding pharmacist

Getting a compound made

A compound starts with a prescription from your prescriber; our pharmacists review it, prepare it in our lab, and check it before it is ready.

A composite of the pharmacists who review and prepare compounded prescriptions, not a quote from one person.

We compound when a commercial product is not the right fit: the strength or form needs to change, ingredients need to be combined, or you need a formula without a dye, gluten, or another ingredient you react to.

Your prescriber sends the prescription. A pharmacist reviews it and confirms details with you or your clinic when needed, then the compound is prepared and quality-checked before pickup or a delivery arrangement you make with the team.

Our compounding services are non-sterile and follow Ontario College of Pharmacists (OCP), NAPRA, and USP standards. How long it takes depends on the formula and the ingredients on hand, so ask your pharmacist for an estimate.

Where to go next

  • What we make

    Compounding services

    Eight non-sterile compounding services, from pain creams to veterinary compounds.

Insider tips

  • Tell the pharmacist about allergies and anything you have trouble taking, such as tablets or a strong taste. That shapes the form and base we choose.

Call your store to ask when a compound will be ready before you make the trip.

Compounding pharmacist

Forms we compound

The same medication can often be made as a cream, capsule, liquid, suppository, or kid-friendly form, depending on what your prescriber orders.

A composite of the pharmacists who review and prepare compounded prescriptions, not a quote from one person.

Creams, gels, and ointments treat pain and skin conditions at the source, which can help people who cannot tolerate oral pain medication. Several medications can be combined into one cream.

Capsules and tablets can be made in custom strengths or without dyes and gluten. Sublingual forms dissolve under the tongue. Liquids and suppositories help when swallowing is hard or the stomach is upset.

For children we make flavoured liquids, gummies, and lollipops dosed for weight and age. For pets we make flavoured chewables, liquids, and transdermal gels. Bioidentical hormone therapy (BHRT) is compounded after a healthcare provider has assessed eligibility; our pharmacists do not do HRT assessments at the pharmacy.

Where to go next

Insider tips

  • If a medication is hard to take, ask the pharmacist whether another form exists before you stop taking it; your prescriber then decides whether to change the order.

Pharmacy counter

Insurance and cost

Coverage for compounded medications depends on your plan, the ingredients, and any documentation your insurer needs, so ask for a quote first.

A composite of the staff who answer refill and store questions in Long Sault and Ingleside, not a quote from one person.

Compounded medications do not have a Drug Identification Number (DIN), which can make insurance billing less straightforward than for a standard prescription. Patients often pay at the pharmacy and then submit the receipt to their insurer.

Bring your drug plan information when you ask for a quote. We can help you understand what to expect before we prepare the compound.

Where to go next

Insider tips

  • Ask your insurer whether they need anything from your prescriber, such as a note on medical necessity, before you submit a claim.

Pharmacy counter

Compliance packaging and delivery

We can sort your medications into easy-to-use blister packs delivered to your door each month, with free delivery to Cornwall and area.

A composite of the staff who answer refill and store questions in Long Sault and Ingleside, not a quote from one person.

Compliance packaging organizes your medications into simple, easy-to-use blister packs, so a regimen with several medications is easier to follow. Our compliance team prepares the packs and they are delivered to your door monthly.

Where to go next

  • Our team

    About us

    More about compliance packaging and the people behind both stores.

Call either store to ask about setting up compliance packaging or delivery.

Central Fill team

Central Fill for practices

Pharmacies, veterinarians, naturopathic doctors, and other practices in Ontario can outsource non-sterile compounding to us and dispense under their own label.

A composite of the team that registers practices and fulfils Central Fill orders, not a quote from one person.

Central Fill is for healthcare providers, not individual patients. We prepare the compound, you add your label on delivery and process the prescription in your own software before dispensing, so your patients stay with you.

To start, call or email for a registration form and return it with your practice name, accreditation number, and contacts. Once registered, you choose from commonly dispensed compounds, pick a pack size, and approve a quote. Most orders arrive at your practice in 1–3 business days.

Compounds are prepared to OCP, NAPRA, and USP standards by a team with more than 30 years of pharmacy experience and more than 10 years of compounding expertise.

Where to go next

  • For practices

    Central Fill

    Benefits, the four-step process, and how to request the registration form.

Insider tips

  • Have your accreditation number on hand when you request the form; it is part of registration.
  • Patients refilling their own prescriptions should use Rx refill, not Central Fill.

Call or email the team to request the Central Fill registration form.

Pharmacy counter

Language and contact

Service and this website are available in English and French, and you can reach us by phone, email, or the contact page.

A composite of the staff who answer refill and store questions in Long Sault and Ingleside, not a quote from one person.

Our pharmacists work in a bilingual environment, so you can ask your questions in English or French. Use the language switch in the header to read this site in French.

Call Long Sault at 613-534-3777 or Ingleside at 613-537-2477, email inglesidepharmacy@hotmail.com for Long Sault or inglesidepharmasave@gmail.com for Ingleside, or use the contact page. For a medical emergency, call 911; this site does not provide emergency care.

Where to go next

  • Reach us

    Contact

    Phone, fax, email, and the contact form.

  • Quick answers

    Questions and answers

    Short answers to the questions people ask most often.

Call your store for anything about a specific prescription.

Compounding terms

Plain-language definitions of words you will see on prescriptions, labels, and this site.

Compounding Wellness
Compounding Wellness is the public site name. South Stormont Pharmacies is the organization behind it. Do not treat them as two different businesses.
Pharmasave Long Sault and Pharmasave Ingleside
The two Pharmasave stores operated by South Stormont Pharmacies. Pharmasave is the banner; both stores are independently owned by pharmacists Bryan Haley and David Mancini.
Compounding
Preparing a medication to a prescriber’s order when a commercial product does not fit, for example to change the strength or form, combine ingredients, or leave out an allergen.
Non-sterile compounding
Compounding of medications that do not need to be sterile, such as creams, capsules, liquids, troches, and suppositories. All eight compounding services on this site are non-sterile and follow NAPRA and USP <795> standards.
Suppository
A small, solid dose inserted rectally or vaginally that melts at body temperature. It helps when someone cannot swallow, is nauseated, or needs the medication to act locally.
Troche
A small medicated lozenge that dissolves slowly in the mouth or between the cheek and gum, so the medication is absorbed there instead of being swallowed as a tablet.
Sublingual
Placed under the tongue to dissolve. Sublingual tablets and drops are absorbed through the lining of the mouth.
Topical
Applied to the skin, such as a cream, gel, or ointment, to treat the area where it is applied.
Transdermal
Applied to the skin, as a gel or patch, so the medication passes through the skin into the bloodstream. Transdermal gels are also used for pets that resist pills.
BHRT
Bioidentical hormone replacement therapy: a prescribed ratio of hormones compounded into a base such as a cream or tablet. A healthcare provider assesses eligibility first; the pharmacy does not do HRT assessments.
Central Fill
A fulfilment service for pharmacies and other practices in Ontario: we prepare the compound, and the practice labels and dispenses it to its own patients. It is not the same as Rx refill.
Rx refill
How a patient renews an existing prescription at Long Sault or Ingleside, online through the Pharmasave portal, by phone, or in person. It is not the same as Central Fill.
DIN (Drug Identification Number)
The number Health Canada assigns to an approved drug product. Compounded medications do not have one, which is why insurance billing for them can work differently.
Compliance packaging
Medications organized into blister packs so each dose is easy to find and take on schedule. South Stormont Pharmacies deliver compliance packs monthly.

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